May 28, 2016: Clinton’s campaign chair strikes an apologetic tone, but Clinton herself does not.

John Podesta, the chair of Clinton’s presidential campaign, sends a letter to Clinton’s top supporters responding to the recent State Department inspector general’s report criticizing Clinton’s email practices. It repeatedly emphasizes that Clinton made a “mistake,” and “she has taken responsibility for that mistake.”

This approach contrasts with Clinton’s actual interview comments since the report came out in which she has generally struck an unrepentant tone. For instance, in one such interview, she said, “There may be reports that come out, but nothing has changed. It’s the same story.” (BuzzFeed, 5/30/2016)