At some point in August 2015, employees at Datto, Inc., a company that specializes in backing up computer data, realize that a private server they have been backing up belongs to Clinton. The server is being managed by Platte River Networks (PRN), and Datto made the connection after media reports revealed PRN’s role.
According to an unnamed Datto official, due to worries about the “sensitive high profile nature of the data,” Datto then recommends that PRN should upgrade security by adding sophisticated encryption technology to its backup systems.
PRN spokesperson Andy Boian later acknowledges receiving upgrade requests from Datto, but he says, “It’s not that we ignored them, but the FBI had told us not to change or adjust anything.”
Boian adds, however, the company did not take Datto’s concerns to the FBI.
The newest version of the server is still in use by the Clintons’ personal office at the time, despite being in news headlines since March 2015. (The Washington Post, 10/7/2015)
On August 12, 2015, the FBI takes an older version of the server from PRN’s control. The FBI doesn’t realize Clinton’s emails were moved from the old server to the new one. They eventually will figure this out and take the new server away as well, on October 3, 2015.