In the spring of 2013, Clinton aide Monica Hanley made a copy of all of Clinton’s emails on a MacBook laptop to make a safe back-up copy of them. Then she apparently forgot to do anything with it for nearly a full year.
In early 2014, Hanley finds the laptop where it has been stored at her personal residence. She attempts to transfer the archive of Clinton’s emails to Platte River Networks (PRN), the computer company which is managing Clinton’s private server by this time. She works with PRN employee Paul Combetta. After trying unsuccessfully to remotely transfer the emails to him, Hanley ships the laptop to his residence in February 2014. Combetta then transfers Clinton’s emails from the laptop onto Clinton’s private server.
This server already should contain all of Clinton’s old emails. But the server that existed when Hanley made the back-up in the spring of 2013 was replaced in June 2013 by a new server, so it is possible that some emails get transferred at the time didn’t get successfully transferred before.
Combetta transfers all of the Clinton email content to a personal Gmail email address he created. Then he downloads all the emails from the Gmail account to a mailbox on the new Clinton server. He will later tell the FBI that he used the Gmail as a middle step because he had format compatibility issues.
Hanley will later tell the FBI that she recommended that PRN wipe the laptop after the emails were transferred to the server. (“Wiping” means repeatedly overwriting the data so it can never be recovered.) However, Combetta will tell the FBI that once the transfer was done, he deleted the emails from the laptop but didn’t do any wiping. He also deleted the emails uploaded to the Gmail account.
According to the FBI’s final report, Combetta then ships the laptop to a person whose name will later be redacted, but works on Clinton’s staff in some capacity. He ships it through the mail, using United States Postal Service (USPS) or United Parcel Service (UPS). The unnamed Clinton staffer will later tell the FBI that she never received the laptop. She will say that Clinton’s staff was moving offices at the time, and it would have been easy for the package to get lost during the transition period.
According to Combetta’s September 2015 FBI interview, he “shipped the foregoing MacBook back to [redacted], but recalled nothing about the return shipment.” That would presumably mean he shipped it back to Hanley, since she shipped it to him. But in Hanley’s January 2016 interview, she will claim to have asked another woman (whose name is redacted) if they ever received laptop and were told they did not. Thus it would appear Combetta and Hanley will have different accounts of who is sent the laptop.
The laptop is apparently permanently lost. However, some of Clinton’s emails will somehow be recovered from the Gmail account in 2016, even though they were all deleted. (Federal Bureau of Investigation, 9/2/2016) (Federal Bureau of Investigation, 9/23/2016)