Donald Reid, the State Department’s senior coordinator for security infrastructure, is working to find a solution that would allow Clinton and her top aides to use BlackBerrys in secure rooms (known as SCIFs).
He explains the problem in a work email after having more meetings about it: “As I had been speculating, the issue here is one of personal comfort. [Clinton] does not use a computer, so our view of someone wedded to their email (why doesn’t she use her desktop when in the SCIF?) doesn’t fit this scenario… during the campaign she was urged to keep in contact with thousands via a BB [BlackBerry]… once she got the hang of it, she was hooked… now every day, she feels hamstrung because she has to lock her BB up… she does go out several times a day to an office they’ve crafted for her outside the SCIF and plays email catch-up. [Clinton’s chief of staff] Cheryl Mills and others who are dedicated BB addicts are frustrated because they too are not near their desktop very often during the working day… at this 2PM meeting Cheryl indicated she last checked her email at 8:30… they are used to having the BB on their hip and staying closely in touch with developments during the day.” (Ars Technica, 3/17/2016)